Terms & Conditions

By booking with Shangrila Safaris through our website, you agree to the following terms and conditions.

1. Scope of Services
We provide travel packages including transportation, accommodation, activities, and optional add-ons, as listed on the website.

2. Booking & Payment
a. A booking is confirmed only upon receipt of payment.
b. Full payment must be made before the departure date unless otherwise agreed.

3. Traveler Responsibilities

a. Ensure your passport, visa, and other travel documents are valid.
b. You are responsible for complying with local laws and regulations during travel.
c. Obtain appropriate travel insurance coverage for the duration of your trip.

4. Amendments & Cancellations
a. Changes to your booking may incur extra charges.
b. Cancellations and refunds are governed by our Refund & Cancellation Policy.

5. Liability
a. We act as an agent for hotels, airlines, and other third-party providers. We are not liable for any acts, omissions, or negligence by these providers.
b. Shangrila Safaris is not responsible for delays, losses, injuries, or damages resulting from unforeseen circumstances.

6. Jurisdiction
All legal matters will be subject to the exclusive jurisdiction of the courts in Nairobi.